Legal access depends on local law
Our Legal position is simple: access and eligibility depend on local law. You must use the service only where local law permits and provide accurate account details during phone verification. Wallet records connected with DANA, OVO, GoPay and QRIS may be matched to the account details
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needed for payment checks. Bank transfer and virtual account records can also be retained for reconciliation. We may pause an account when submitted details conflict, a payment source cannot be confirmed, or a lawful request requires action. These steps do not change the laws that apply
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in Indonesia or your location. Read the terms before opening an account, and contact us through the account support path if a clause is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.